/* Adaptado diretamente de PremiumGlowCards S2BlxpJufjYsfEZSMJ34.
 * Layout do painel e exclusão da dessaturação dos vizinhos solicitados pelo usuário. */
@font-face{font-family:'FD Glow Space Grotesk';font-style:normal;font-weight:400;font-display:swap;src:url('/assets/dashboard/premium-glow/space-grotesk.ttf') format('truetype')}
@font-face{font-family:'FD Glow Bebas Neue';font-style:normal;font-weight:400;font-display:swap;src:url('/assets/dashboard/premium-glow/bebas-neue.ttf') format('truetype')}
.fd-premium-glow{
 --pad-x:24px;--pad-y:22px;--stroke-glow-strength:.9;--stroke-glow-size:350px;
 --bg-opacity:.5;--base-stroke-width:0px;--base-stroke-opacity:0;
 --base-glow-radius:0px;--base-glow-opacity:0;--icon-opacity:.15;
 --subtitle-font:'FD Glow Space Grotesk',sans-serif;--subtitle-size:14px;
 --title-font:'FD Glow Bebas Neue',sans-serif;--title-size:36px;
 position:absolute;left:0;right:0;bottom:0;box-sizing:border-box;
 display:flex;justify-content:center;align-items:center;
}



                .fd-premium-glow {
                    padding: 20px;
                }

                .fd-glow-scene {
                    display: flex;
                    flex-direction: column;
                    gap: var(--gap-y);
                    width: 100%;
                    align-items: center;
                }

                .fd-glow-card-row {
                    display: flex;
                    gap: var(--gap-x);
                    justify-content: center;
                    flex-wrap: wrap;
                    width: 100%;
                }

                .fd-glow-card {
                    position: relative;
                    width: var(--card-size);
                    height: var(--card-size);
                    border-radius: 22px;
                    overflow: hidden;
                    cursor: pointer;
                    isolation: isolate;
                    border: var(--base-stroke-width) solid rgba(255, 255, 255, var(--base-stroke-opacity));
                    box-shadow: 0 0 var(--base-glow-radius) rgba(255, 255, 255, var(--base-glow-opacity));
                    transition: filter 0.5s ease, transform 0.4s ease;
                }


                .fd-glow-card:hover {
                    filter: saturate(1.2) brightness(1.26);
                }

                .fd-glow-card-base {
                    position: absolute;
                    inset: 0;
                    border-radius: 22px;
                    z-index: 0;
                    background: linear-gradient(160deg, rgba(var(--color), 0.18) 0%, rgba(3,3,10, var(--bg-opacity)) 100%);
                }

                .fd-glow-card-blob { position: absolute; top: 0; left: 0; width: 75%; height: 75%; border-radius: 50%; z-index: 1; pointer-events: none; filter: blur(35px); will-change: transform; background: radial-gradient(circle, rgba(var(--color),0.85) 0%, rgba(var(--color),0.3) 60%, transparent 80%); }
                .fd-glow-card-blob2 { position: absolute; top: 0; left: 0; width: 55%; height: 55%; border-radius: 50%; z-index: 1; pointer-events: none; filter: blur(25px); opacity: 0.9; will-change: transform; background: radial-gradient(circle, rgba(var(--color),0.75) 0%, transparent 70%); }

                .fd-glow-card-is { position: absolute; inset: 0; border-radius: 22px; pointer-events: none; }
                .fd-glow-card-is1 { z-index: 3; box-shadow: inset 0 -70px 55px -25px rgba(var(--color),0.4); }
                .fd-glow-card-is2 { z-index: 4; box-shadow: inset 0 -35px 25px -6px rgba(var(--color),0.2); }
                .fd-glow-card-is3 { z-index: 5; mix-blend-mode: plus-lighter; box-shadow: inset 0 -18px 18px -5px rgba(255,255,255,0.1); }

                .fd-glow-hover-layer { position: absolute; inset: 0; border-radius: 22px; z-index: 9; pointer-events: none; opacity: 0; transition: opacity 0.5s ease; }

                .fd-premium-glow:hover .fd-glow-hover-layer { opacity: 1; }

                .fd-glow-hover-border {
                    position: absolute; inset: 0; border-radius: 22px; padding: 1.5px;
                    background: radial-gradient(var(--stroke-glow-size) circle at var(--mouse-x, 50%) var(--mouse-y, 50%), rgba(var(--color), var(--stroke-glow-strength)), transparent 45%);
                    -webkit-mask: linear-gradient(#fff 0 0) content-box, linear-gradient(#fff 0 0); -webkit-mask-composite: xor; mask-composite: exclude;
                }

                .fd-glow-hover-fill { position: absolute; inset: 0; border-radius: 22px; background: radial-gradient(350px circle at var(--mouse-x, 50%) var(--mouse-y, 50%), rgba(var(--color), 0.04), transparent 60%); }

                .fd-glow-card-icon-container {
                    position: absolute;
                    inset: 0;
                    display: flex;
                    align-items: center;
                    justify-content: center;
                    z-index: 5;
                    pointer-events: none;
                    padding: 25%;
                    color: rgba(255, 255, 255, var(--icon-opacity));
                }

                .fd-glow-card-text {
                    position: absolute;
                    bottom: var(--pad-y);
                    left: var(--pad-x);
                    z-index: 10;
                    pointer-events: none;
                    font-family: var(--title-font);
                    font-size: var(--title-size);
                    letter-spacing: 0px;
                    color: rgba(255, 255, 255, 0.95);
                    line-height: 1;
                    text-align: left;
                }

/* 20 px nas margens e entre as quatro colunas, em uma única linha. */
.fd-premium-glow{padding:20px}
.fd-premium-glow .fd-glow-scene{height:100%;min-height:0;gap:0}
.fd-premium-glow .fd-glow-card-row{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));height:100%;min-height:0;gap:20px;flex-wrap:nowrap}
.fd-premium-glow .fd-glow-card{width:auto;height:100%;min-width:0;box-sizing:border-box}
.fd-glow-card-icon-container{box-sizing:border-box}
.fd-glow-card-count{position:absolute;top:var(--pad-y);right:var(--pad-x);z-index:10;font-family:var(--title-font);font-size:var(--title-size);font-weight:400;line-height:1;letter-spacing:0;color:rgba(255,255,255,.95);white-space:nowrap}

/* Switch Uiverse.io / pharmacist-sabot, quatro opções e Azul FiveDesk. */
.fd-dashboard-switch{--selected:0;--primary-glow:#629ee9;--inactive-color:#fff;position:relative;display:flex;align-items:center;width:min(240px,calc(100% - 20px));height:48px;margin:10px;box-sizing:border-box;padding:4px;border:1px solid #c5cad3;border-radius:16px;background:rgba(224,226,231,.32);backdrop-filter:blur(7px) saturate(1.08);-webkit-backdrop-filter:blur(7px) saturate(1.08);box-shadow:inset 0 2px 4px #00000020,inset 0 -1px 2px #ffffff80,0 8px 20px -10px #00000040;font-family:Inter,'Segoe UI',sans-serif;isolation:isolate}
.fd-app-dark .fd-dashboard-switch{background:rgba(15,16,22,.38);border-color:#1f222e;box-shadow:inset 0 2px 4px #000c,inset 0 -1px 2px #ffffff0d,0 20px 40px -10px #0009}
.fd-dashboard-switch input{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap;border:0}
.fd-dashboard-switch-option{position:relative;z-index:2;flex:1;height:100%;display:flex;align-items:center;justify-content:center;cursor:pointer;border-radius:11px;-webkit-tap-highlight-color:transparent}
.fd-dashboard-switch-option svg{width:20px;height:20px;color:var(--inactive-color);transition:color .4s cubic-bezier(.4,0,.2,1),filter .4s cubic-bezier(.4,0,.2,1),transform .4s cubic-bezier(.4,0,.2,1);filter:drop-shadow(0 1px 2px #0008)}
.fd-dashboard-switch input:checked+label svg{color:var(--primary-glow);filter:drop-shadow(0 0 3px #629ee966);transform:scale(1.1)}
.fd-dashboard-switch-option:hover svg{color:#fff}
.fd-dashboard-switch-option:active svg{transform:scale(.95)}
.fd-dashboard-switch-highlight{position:absolute;top:4px;left:4px;bottom:4px;width:calc((100% - 10px)/3);z-index:1;transform:translateX(calc(var(--selected)*100%));transition:transform .5s cubic-bezier(.22,.8,.3,1);pointer-events:none}
.fd-dashboard-switch-highlight-inner{position:relative;box-sizing:border-box;width:100%;height:100%;border-radius:11px;background:linear-gradient(145deg,#ffffff1a,#ffffff05);border:1px solid #ffffff26;backdrop-filter:blur(4px);animation:fd-switch-pulse 3s infinite ease-in-out}
.fd-dashboard-switch-highlight-inner::after{content:'';position:absolute;top:0;left:10%;width:80%;height:1px;background:linear-gradient(90deg,transparent,#fffc,transparent);opacity:.8}
.fd-dashboard-switch:has(input:focus-visible) .fd-dashboard-switch-highlight-inner{border-color:#fff;outline:2px solid #629ee9;outline-offset:2px}
.fd-dashboard-switch-glare{position:absolute;inset:0;border-radius:11px;background:radial-gradient(circle at 50% -20%,#ffffff1a,transparent 60%);opacity:0;transition:opacity .3s;pointer-events:none}
.fd-dashboard-switch-option:hover .fd-dashboard-switch-glare{opacity:1}
.fd-dashboard-switch-tip{position:absolute;top:calc(100% + 10px);left:50%;transform:translate(-50%,-3px);padding:6px 9px;border:1px solid #ffffff30;border-radius:8px;background:#252830;color:#fff;font-size:12px;line-height:1.2;white-space:nowrap;opacity:0;visibility:hidden;pointer-events:none;transition:opacity .15s,transform .15s,visibility .15s;box-shadow:0 4px 12px #0003}
.fd-dashboard-switch-option:hover .fd-dashboard-switch-tip,.fd-dashboard-switch input:focus-visible+label .fd-dashboard-switch-tip{opacity:1;visibility:visible;transform:translate(-50%,0)}
@keyframes fd-switch-pulse{0%,100%{box-shadow:0 0 6px #629ee966,inset 0 0 8px #629ee92e}50%{box-shadow:0 0 8px #629ee980,inset 0 0 10px #629ee940}}
@media(prefers-reduced-motion:reduce){.fd-dashboard-switch *{transition:none!important;animation:none!important}.fd-dashboard-switch-highlight-inner{box-shadow:0 0 6px #629ee966,inset 0 0 8px #629ee92e}}
.fd-dashboard-switch-clip{position:absolute;inset:0;border-radius:inherit;overflow:hidden;pointer-events:none;z-index:1}

/* Desfoque somente no ícone atravessado durante a seleção. */
.fd-dashboard-switch .fd-dashboard-switch-option svg.fd-switch-passing{filter:blur(1.2px) drop-shadow(0 0 2px #629ee94d);transition:color .4s,transform .4s,filter .06s linear}

/* Service Cards: composição e parâmetros da referência, paleta clara em cinza. */
.fd-services{--service-bg:#e5e5e7;--service-ink:#363638;--service-dim:#68686c;--service-accent:#629ee9;--service-tint:rgba(214,214,218,.74);--service-border:#ffffff80;--service-vignette:.1;position:absolute;inset:0;overflow:hidden;background:var(--service-bg);font-family:'FD Service Inter',Arial,sans-serif;font-size:11px;line-height:1.5}
.fd-services[hidden]{display:none}
.fd-app-dark .fd-services{--service-bg:#0a0a0a;--service-ink:#fff;--service-dim:#9a9a9a;--service-accent:#629ee9;--service-tint:rgba(46,46,46,.74);--service-border:rgba(255,255,255,.09);--service-vignette:.72}
.fd-services-stage{position:relative;width:1200px;height:640px;transform-origin:top left;overflow:hidden}
.fd-services-wash{position:absolute;inset:0;background:radial-gradient(120% 90% at 50% 0%,#ffffff0d,transparent 60%);pointer-events:none}
.fd-services-ghost{position:absolute;left:50%;top:40%;transform:translate(-50%,-50%);width:58%;text-align:center;font:700 84px/.92 'FD Service Inter',Arial,sans-serif;letter-spacing:-.03em;color:var(--service-ink);opacity:.075;white-space:pre-line;margin:0;pointer-events:none}
.fd-services-beam{position:absolute;left:744px;top:-76.8px;width:450px;height:864px;margin-left:-225px;transform-origin:50% 0%;background:linear-gradient(to bottom,#ffffff80,rgba(255,255,255,.06) 55%,transparent);clip-path:polygon(46.5% 0%,53.5% 0%,118% 100%,-18% 100%);filter:blur(38px);opacity:.27;mix-blend-mode:plus-lighter;pointer-events:none}
.fd-services-lamp{position:absolute;left:744px;top:-12.8px;width:126px;height:60px;margin-left:-63px;border-radius:50%;background:radial-gradient(circle,#fff,#ffffff80 38%,transparent 72%);filter:blur(14px);opacity:.765;mix-blend-mode:plus-lighter;pointer-events:none}
.fd-services-pool{position:absolute;left:0;top:0;width:630px;height:330px;border-radius:50%;background:radial-gradient(circle,#ffffff80,transparent 68%);filter:blur(34px);opacity:.495;mix-blend-mode:plus-lighter;pointer-events:none}
.fd-service-card{position:absolute;width:200px;height:200px;will-change:transform}
.fd-service-shadow{position:absolute;inset:0;border-radius:2px;background:#000;filter:blur(20px);z-index:-1;pointer-events:none}
.fd-service-paper{position:absolute;inset:0;box-sizing:border-box;background:linear-gradient(163deg,rgba(255,255,255,.055),transparent 38%,rgba(0,0,0,.12)),var(--service-tint);border:1px solid var(--service-border);border-radius:2px;backdrop-filter:blur(2px);overflow:hidden;color:inherit;cursor:grab;touch-action:none;user-select:none;-webkit-tap-highlight-color:transparent}
.fd-service-paper.is-dragging{cursor:grabbing}
.fd-service-paper:focus-visible{outline:2px solid var(--service-accent);outline-offset:3px}
.fd-service-topline{position:absolute;left:0;right:0;top:0;height:1px;background:linear-gradient(90deg,transparent,#ffffff4d 35%,#ffffff29 70%,transparent);pointer-events:none;z-index:2}
.fd-service-texture{position:absolute;inset:0;background-image:var(--service-noise);background-size:160px 160px;opacity:.187;mix-blend-mode:overlay;pointer-events:none}
.fd-service-light{position:absolute;inset:0;background:radial-gradient(120% 100% at 50% 0%,#ffffff80,transparent 70%);mix-blend-mode:plus-lighter;pointer-events:none}
.fd-service-copy{position:relative;height:100%;display:flex;flex-direction:column;justify-content:space-between;padding:var(--paper-pad,17px);box-sizing:border-box}
.fd-service-copy p{font:400 11px/1.55 'FD Service Inter',Arial,sans-serif;letter-spacing:.005em;color:var(--service-dim);margin:0;max-width:76%}
.fd-service-copy>div{display:flex;align-items:flex-end;justify-content:space-between;gap:10px}
.fd-service-copy span{font:400 9.35px/1.5 'FD Service Inter',Arial,sans-serif;color:var(--service-dim);opacity:.7;white-space:nowrap}
.fd-service-copy h3{font:700 21px/1.05 'FD Service Inter',Arial,sans-serif;letter-spacing:-.015em;color:var(--service-ink);margin:0;text-align:right;max-width:72%;white-space:pre-line}
.fd-service-edge{position:absolute;inset:0;border:1px solid #ffffff80;border-radius:2px;box-shadow:0 0 26px -8px #ffffff80;pointer-events:none;mix-blend-mode:plus-lighter}
.fd-service-pin{position:absolute;top:0;transform:translate(-50%,-58%);pointer-events:none;filter:drop-shadow(0 6px 10px #000000a6);z-index:3}
.fd-service-pin svg{display:block;overflow:visible}
.fd-services-note{position:absolute;right:40px;max-width:260px;text-align:left;z-index:30;font:400 11px/1.5 'FD Service Inter',Arial,sans-serif;color:var(--service-ink)}
.fd-services-note-top{top:48px}.fd-services-note-bottom{bottom:40px}
.fd-services-note>div{color:var(--service-dim);opacity:.55;letter-spacing:.35em;margin-bottom:10px}
.fd-services-note p{margin:0}.fd-services-note span{color:var(--service-accent)}
.fd-services-note footer{color:var(--service-dim);opacity:.6;margin-top:14px;text-align:right}
.fd-services-grain{position:absolute;inset:0;background-image:var(--service-noise);background-size:160px 160px;opacity:.22;mix-blend-mode:soft-light;pointer-events:none;z-index:40}
.fd-services-vignette{position:absolute;inset:0;background:radial-gradient(90% 70% at 50% 45%,transparent 40%,rgba(0,0,0,var(--service-vignette)) 100%);pointer-events:none;z-index:41}
.fd-services.is-stacked .fd-services-ghost{position:relative;left:auto;top:auto;transform:none;width:auto;text-align:left;font-size:28.56px;opacity:.9;padding:40px 20px 24px;line-height:.96;letter-spacing:-.02em;z-index:30}
.fd-services.is-stacked .fd-services-beam,.fd-services.is-stacked .fd-services-pool,.fd-services.is-stacked .fd-services-lamp{display:none}
.fd-services.is-stacked .fd-services-note{position:relative;right:auto;top:auto;bottom:auto;margin:28px 20px;max-width:260px}
.fd-services.is-stacked .fd-service-paper{touch-action:auto;cursor:default}
@font-face{font-family:'FD Service Inter';font-weight:400;font-style:normal;font-display:swap;src:url('/assets/dashboard/service-cards/inter-400.woff2') format('woff2')}
@font-face{font-family:'FD Service Inter';font-weight:700;font-style:normal;font-display:swap;src:url('/assets/dashboard/service-cards/inter-700.woff2') format('woff2')}

/* Lembretes remplit le card sans zone de défilement; switch superposé. */
.fd-dashboard-bottom>.fd-dashboard-switch{z-index:100}
.fd-services>.fd-services-ghost{left:10px;top:10px;transform:none;width:65%;text-align:left;font-size:var(--service-head-size,84px)}
.fd-services>.fd-services-note-top{top:10px;right:10px;width:22%;max-width:260px;font-size:var(--service-note-size,11px)}
.fd-services>.fd-services-note-bottom{bottom:10px;right:10px}
.fd-services>.fd-services-note-bottom>div{margin-bottom:0}
/* Proporções do quadro de lembretes e edição no próprio papel. */
.fd-services>.fd-services-ghost{left:50%;top:10px;transform:translateX(-50%);width:94%;text-align:center;text-transform:uppercase;pointer-events:none}
.fd-services>.fd-services-note-top{width:25%;font-size:var(--service-note-size,16px);max-width:360px}
.fd-services>.fd-services-note-bottom{left:50%;right:auto;transform:translateX(-50%);font-size:var(--service-note-size,16px);text-align:center}
.fd-services-note>div{font-size:inherit}
.fd-service-copy p{max-width:100%;white-space:pre-wrap;overflow-wrap:anywhere;min-height:1.55em;flex:1;margin:22px 0 8px;max-height:112px;overflow:hidden}
.fd-service-copy p.is-empty{display:flex;align-items:center;justify-content:center;text-align:center}
.fd-service-copy h3{overflow-wrap:anywhere;white-space:normal;min-width:1em}
.fd-service-copy [contenteditable]{outline:none;background:none;border:0;box-shadow:none;cursor:text;user-select:text;caret-color:var(--service-ink)}
.fd-service-copy [contenteditable]:empty::before{content:attr(data-placeholder);opacity:.55;pointer-events:none}
.fd-service-paper.is-editing{cursor:default;user-select:text;touch-action:auto}
.fd-note-tools{position:absolute;top:8px;right:8px;z-index:5;display:flex;gap:4px}
.fd-note-tool{display:flex;align-items:center;justify-content:center;width:23px;height:23px;padding:4px;box-sizing:border-box;border:1px solid #ffffff24;border-radius:50%;background:#80808014;color:var(--service-dim);cursor:pointer;transition:background .15s,color .15s}
.fd-note-tool svg{width:14px;height:14px;pointer-events:none}
.fd-note-tool:hover,.fd-note-tool:focus-visible{background:#8883;color:var(--service-ink);outline:none}
.fd-note-tool[hidden]{display:none}
.fd-note-count{display:none;font:400 8px/1.2 'FD Service Inter',Arial,sans-serif;color:var(--service-dim);opacity:.7;white-space:nowrap;pointer-events:none}
.is-editing .fd-note-count{display:block}
.fd-service-copy>small.fd-note-count{position:absolute;left:17px;top:153px}
.fd-service-copy>div>small.fd-note-count{position:absolute;right:17px;bottom:5px}
.fd-service-paper.is-editing .fd-service-copy p{max-height:102px}
/* Copy e marcas nas extremidades inferiores do quadro. */
.fd-services>.fd-services-note-top{top:auto;bottom:10px;right:10px;text-align:right}
.fd-services>.fd-services-note-top>div{display:none}
.fd-services>.fd-services-note-bottom{left:10px;right:10px;bottom:10px;max-width:none;transform:none;text-align:left;display:flex;justify-content:space-between}
.fd-services>.fd-services-note-bottom::after{content:none}
/* Marcas diagonais: inferior esquerdo e superior direito. */
.fd-services::after{content:'× × ×';position:absolute;top:10px;right:10px;z-index:30;color:var(--service-dim);opacity:.55;letter-spacing:.35em;font-size:var(--service-note-size,16px);pointer-events:none}
.fd-dashboard-bottom>.fd-dashboard-switch{margin:10px;margin-left:var(--support-left,10px);width:var(--support-control-width,min(240px,calc(100% - 20px)));position:relative;left:0;right:auto;transform:none}

.fd-services>.fd-services-note-top{width:max-content;max-width:calc(100% - 20px)}

/* Aba Analistas: quatro colunas alinhadas aos cards superiores, sem alterar alturas. */
.fd-support-layout{position:absolute;inset:10px 0 10px var(--support-left,10px);pointer-events:none}
.fd-support-layout[hidden]{display:none}
.fd-support-layout>:is(.fd-support-status,.fd-clients-status){position:absolute;left:0;top:var(--support-control-bottom,58px);bottom:0;width:var(--support-control-width,240px);height:auto;margin:0;border-radius:16px;box-sizing:border-box;pointer-events:auto;overflow:hidden}
.fd-support-board{position:absolute;top:0;bottom:0;left:var(--support-board-offset,calc(var(--support-control-width,240px) + 10px));right:var(--support-board-right,10px);display:grid;grid-template-columns:var(--support-columns,repeat(4,minmax(0,1fr)));grid-template-rows:repeat(2,minmax(0,1fr));row-gap:10px;column-gap:0;min-width:0;min-height:0;pointer-events:auto}
.fd-support-board>.fd-support-kanban{position:relative;inset:auto;width:auto;height:auto;margin:0;min-width:0;min-height:0;border-radius:16px;box-sizing:border-box;overflow:hidden}
/* Cards de atividade: subdivisões liquid glass na composição da referência. */
.fd-support-board{overflow:auto;grid-auto-rows:minmax(220px,1fr);grid-template-rows:repeat(2,minmax(220px,1fr))}
.fd-support-board>.fd-operator{display:flex;flex-direction:column;padding:7px;gap:6px;color:var(--fd-operator-ink,#34445b);container-type:inline-size}
.fd-operator-tile,.fd-support-layout>:is(.fd-support-status,.fd-clients-status){min-width:0;border-radius:12px;border:1px solid #ffffff66;background:linear-gradient(140deg,#ffffff45,#ffffff12);box-shadow:inset 0 1px 1px #ffffff70,0 2px 5px #182c4510;box-sizing:border-box}
.fd-operator-header{display:flex;align-items:center;gap:7px;padding:6px;min-height:40px}
.fd-operator-avatar{position:relative;display:grid;place-items:center;flex:none;width:28px;height:28px;border-radius:50%;overflow:hidden;background:#629ee933;color:inherit;font-size:10px;font-weight:700}
.fd-operator-avatar img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
.fd-operator-name{font-size:clamp(9px,7.5cqi,13px);line-height:1.2;overflow-wrap:anywhere}
.fd-operator-body{flex:1;min-height:136px;display:grid;grid-template-columns:1.35fr 1fr;grid-template-rows:1fr 1fr 1fr;gap:6px}
.fd-operator-body>.fd-operator-tile{display:flex;align-items:center;justify-content:center;flex-direction:column;gap:3px;padding:5px 2px;text-align:center}
.fd-operator-body>.fd-operator-load{grid-row:1 / 3;position:relative;padding:0;overflow:hidden}
.fd-operator-load svg{width:100%;max-height:100%;fill:none;stroke:#629ee94d;stroke-width:10;stroke-linecap:round}
.fd-operator-load-center{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:4px;font-size:clamp(8.8px,7.15cqi,12.1px)}
.fd-operator-load-center strong{font-size:19px;color:#629ee9}
.fd-operator-number{font-size:clamp(15px,12cqi,23px);font-weight:700;line-height:1;font-variant-numeric:tabular-nums}
.fd-operator-label{font-size:clamp(8.8px,6.6cqi,11px);line-height:1.15;overflow-wrap:anywhere}
.fd-operator-active{background:linear-gradient(135deg,#36c9853d,#36c98512);color:#197849}
.fd-operator-paused{background:linear-gradient(135deg,#ecc54945,#ecc54915);color:#88660c}
.fd-operator-closed{background:linear-gradient(135deg,#629ee94d,#629ee915);color:#3776c6}
.fd-operator-status{display:flex;align-items:center;justify-content:center;min-height:30px;padding:6px;font-size:11px;font-weight:600;color:#708097}
.fd-operator-status[data-status=ONLINE]{color:#197849;background-color:#36c98512}
.fd-operator-status[data-status=AUSENTE],.fd-operator-status[data-status=OCUPADO]{color:#88660c;background-color:#ecc54912}
.fd-app-dark .fd-operator{--fd-operator-ink:#dce5f3}
.fd-app-dark .fd-operator-tile,.fd-app-dark .fd-support-layout>:is(.fd-support-status,.fd-clients-status){border-color:#ffffff20;background:linear-gradient(135deg,#ffffff12,#ffffff03);box-shadow:inset 0 1px 1px #ffffff18}
.fd-app-dark .fd-operator-active,.fd-app-dark .fd-operator-status[data-status=ONLINE]{color:#7ee4ad;background-color:#36c98518}
.fd-app-dark .fd-operator-paused,.fd-app-dark .fd-operator-status[data-status=AUSENTE],.fd-app-dark .fd-operator-status[data-status=OCUPADO]{color:#f0d478;background-color:#ecc54918}
.fd-app-dark .fd-operator-closed{color:#629ee9;background-color:#629ee918}
.fd-operator.is-empty .fd-operator-avatar{opacity:.35}
.fd-operator-load .fd-operator-load-fill{stroke:#629ee9;transition:stroke-dasharray .3s ease}
@media(prefers-reduced-motion:reduce){.fd-operator-load .fd-operator-load-fill{transition:none}}

/* Mesma intensidade de brilho no hover para os dois temas. */
.fd-app-dark .fd-glow-card:hover{filter:saturate(1.2) brightness(1.26)}

/* Fila, Clientes e Analistas: fundo iluminado e switch liquid glass compartilhados. */
.fd-dashboard-bottom:is([data-view="analistas"],[data-view="clientes"],[data-view="fila"]){
  --analyst-backdrop:#e5e5e7;
  --analyst-vignette:.1;
  background:var(--analyst-backdrop);
  isolation:isolate;
}
.fd-app-dark .fd-dashboard-bottom:is([data-view="analistas"],[data-view="clientes"],[data-view="fila"]){--analyst-backdrop:#0a0a0a;--analyst-vignette:.72}
.fd-dashboard-bottom:is([data-view="analistas"],[data-view="clientes"],[data-view="fila"])::before{
  content:'';position:absolute;inset:0;z-index:0;pointer-events:none;border-radius:inherit;
  background:radial-gradient(ellipse 52% 68% at 62% 0%,#ffffff80,transparent 72%),radial-gradient(ellipse 36% 55% at 62% 42%,#ffffff80,transparent 68%),radial-gradient(120% 90% at 50% 0%,#ffffff0d,transparent 60%);
  filter:blur(14px);
}
.fd-dashboard-bottom:is([data-view="analistas"],[data-view="clientes"],[data-view="fila"])::after{
  content:'';position:absolute;inset:0;z-index:0;pointer-events:none;border-radius:inherit;
  background:radial-gradient(90% 70% at 50% 45%,transparent 40%,rgba(0,0,0,var(--analyst-vignette)) 100%);
}
.fd-dashboard-bottom:is([data-view="analistas"],[data-view="clientes"],[data-view="fila"]) .fd-support-layout{z-index:1}



/* Présence et capacité simultanée des opérateurs. */
.fd-operator-name{font-size:clamp(11px,8.5cqi,15px)}
.fd-operator-status{font-size:13px;gap:7px}
.fd-operator-status[data-status=ONLINE]::before,.fd-operator-status[data-status=AUSENTE]::before{content:'';width:7px;height:7px;flex:none;border-radius:50%;background:#24bb6e;box-shadow:0 0 0 0 #24bb6e66;animation:fd-operator-presence 1.8s ease-out infinite}
.fd-operator-status[data-status=AUSENTE]::before{background:#e45151;animation-name:fd-operator-away}
.fd-support-board>.fd-operator[data-status=OFFLINE]{opacity:.48}
.fd-support-board>.fd-operator[data-status=OFFLINE] :is(.fd-operator-active,.fd-operator-paused,.fd-operator-closed){color:var(--fd-operator-ink,#34445b);background:linear-gradient(135deg,#88888826,#8888880d);filter:grayscale(1)}
.fd-support-board{bottom:-10px;padding-bottom:10px;box-sizing:border-box;grid-template-rows:repeat(2,calc((100% - 10px)/2));grid-auto-rows:calc((100% - 10px)/2);overflow:hidden}
.fd-support-board>.fd-operator[data-column="1"]{margin-right:var(--support-gap-1,10px)}
.fd-support-board>.fd-operator[data-column="2"]{margin-right:var(--support-gap-2,10px)}
.fd-support-board>.fd-operator[data-column="3"]{margin-right:var(--support-gap-3,10px)}
.fd-support-board>.fd-operator[data-column="4"]{margin-right:10px}
.fd-support-board.has-overflow{overflow-x:hidden;overflow-y:auto}
@keyframes fd-operator-presence{0%{box-shadow:0 0 0 0 #24bb6e66}100%{box-shadow:0 0 0 6px #24bb6e00}}
@keyframes fd-operator-away{0%{box-shadow:0 0 0 0 #e4515166}100%{box-shadow:0 0 0 6px #e4515100}}
@media(prefers-reduced-motion:reduce){.fd-operator-status::before{animation:none!important}}

.fd-glow-card-period{position:absolute;top:var(--pad-y);left:var(--pad-x);z-index:10;font-family:var(--subtitle-font);font-size:var(--subtitle-size);font-weight:400;line-height:1.2;color:rgba(255,255,255,.8);pointer-events:none}

/* O card lateral compartilha o acabamento das etiquetas centrais. */

/* Slots sem cadastro acompanham a transparência dos analistas offline. */
.fd-support-board>.fd-operator.is-empty{opacity:.48;pointer-events:none;user-select:none}

.fd-support-layout>.fd-support-status{display:grid;grid-template-rows:repeat(3,minmax(0,1fr));gap:10px;padding:10px}
.fd-support-summary-card{min-height:0}

/* Etiqueta circular e título na primeira linha dos três cards laterais. */
.fd-support-summary-card{padding:10px;container-type:inline-size;overflow:hidden}
.fd-support-summary-header{display:flex;align-items:center;justify-content:flex-start;gap:8px;min-width:0;text-align:left}
.fd-support-summary-icon{display:grid;place-items:center;flex:none;width:clamp(28px,19cqi,40px);height:clamp(28px,19cqi,40px);box-sizing:border-box;border:1px solid #a8b0bc66;border-radius:50%;background:linear-gradient(140deg,#c7ccd580,#aeb7c145);box-shadow:inset 0 1px 1px #ffffffb3,0 2px 5px #182c4510;color:#edf3f0}
.fd-support-summary-icon svg{display:block;width:48%;height:48%}
.fd-support-summary-title{margin:0;min-width:0;color:#000;font:700 clamp(10px,6.8cqi,18px)/1.15 Inter,'Segoe UI',sans-serif;letter-spacing:-.025em;white-space:nowrap}
.fd-support-layout>:is(.fd-support-status,.fd-clients-status){border-radius:12px;backdrop-filter:none;-webkit-backdrop-filter:none}
.fd-support-status::before,.fd-clients-status::before{content:none}
.fd-support-summary-icon{color:#000}
.fd-app-dark .fd-support-summary-title{color:#fff}
.fd-app-dark .fd-support-summary-icon{color:#edf3f0;border-color:#ffffff20;background:#ffffff0d;box-shadow:inset 0 1px 1px #ffffff0a}
/* Reserva a linha do número para alinhar os rótulos dos slots vazios. */
.fd-operator.is-empty .fd-operator-number{min-height:1em}

/* Resumos de presença, carga e acessos: dados à esquerda e saldo à direita. */
.fd-support-summary-card{display:flex;flex-direction:column;padding:10px 15px 15px}
.fd-support-summary-body{flex:1;min-height:0;display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:15px;margin-top:15px}
.fd-support-summary-metric,.fd-support-summary-mini{position:relative;isolation:isolate;min-width:0;display:flex;flex-direction:column;align-items:flex-start;justify-content:center;gap:8px;padding:10px 0;box-sizing:border-box;color:#000}
.fd-support-summary-card .fd-support-summary-mini{align-items:center;text-align:center;padding:10px 4px;color:#187444;background:rgba(174,183,193,.18);overflow:hidden}
.fd-support-summary-metric::before,.fd-support-summary-mini::before{content:'';position:absolute;inset:-8px -8px -8px -15px;z-index:-1;pointer-events:none;border-radius:37% 65% 52% 28% / 57% 33% 69% 42%;background:radial-gradient(ellipse at 0% 58%,#eab3084d, #eab3081f 35%,transparent 73%)}
.fd-support-summary-mini::before{inset:-8px;background:radial-gradient(ellipse at 0% 58%,#22c55e4d,#22c55e1f 35%,transparent 78%)}
.fd-support-summary-label{font:700 clamp(9px,5cqi,13px)/1.15 Inter,'Segoe UI',sans-serif;white-space:nowrap}
.fd-support-summary-value{font:700 clamp(20px,15cqi,38px)/1 Inter,'Segoe UI',sans-serif;font-variant-numeric:tabular-nums;letter-spacing:-.04em}
.fd-app-dark .fd-support-summary-metric{color:#fff}
.fd-app-dark .fd-support-summary-mini{color:#7ee4ad}
.fd-support-summary-value.is-skeleton{display:block;width:75%;height:1em;border-radius:5px;background:linear-gradient(100deg,#8882 30%,#8884 45%,#8882 60%);background-size:300% 100%;animation:fd-summary-skeleton 1.3s ease-in-out infinite}
@keyframes fd-summary-skeleton{from{background-position:100% 0}to{background-position:0 0}}
@media(prefers-reduced-motion:reduce){.fd-support-summary-value.is-skeleton{animation:none}}
.fd-support-summary-metric::before{content:none}
.fd-support-summary-numerator{color:#ad8000}
.fd-app-dark .fd-support-summary-numerator{color:#f0d478}

.fd-support-layout>[hidden]{display:none}

.fd-support-summary-metric{align-items:center;text-align:center}
.fd-app-dark .fd-support-summary-card .fd-support-summary-mini{background:transparent}

/* Destaque proporcional do resumo de status dos analistas. */
.fd-support-status>.fd-support-summary-card:first-child .fd-support-summary-title{font-size:clamp(11px,7.48cqi,19.8px)}
.fd-support-status>.fd-support-summary-card:first-child .fd-support-summary-label{font-size:clamp(9.9px,5.5cqi,14.3px)}

/* Mini cards dos analistas: transparência da aba Clientes, com bordas originais. */
.fd-dashboard-stage .fd-support-board>.fd-operator .fd-operator-tile{background:transparent}

/* Slot sem analista usa o mesmo tom neutro do offline, sem cores semânticas. */
.fd-dashboard-stage .fd-support-board>.fd-operator.is-empty :is(.fd-operator-active,.fd-operator-paused,.fd-operator-closed){background:transparent;color:var(--fd-operator-ink,#34445b);filter:grayscale(1)}

/* Resumo de presença: margens e intervalo de 10 px, métricas proporcionais. */
.fd-support-status>.fd-support-summary-card{padding:10px}
.fd-support-status>.fd-support-summary-card .fd-support-summary-body{gap:10px;margin-top:10px}
.fd-support-status>.fd-support-summary-card .fd-support-summary-label{font-size:clamp(8.4px,4.675cqi,12.15px)}
.fd-support-status>.fd-support-summary-card .fd-support-summary-value{font-size:clamp(17px,12.75cqi,32.3px)}
.fd-support-status>.fd-support-summary-card :is(.fd-support-summary-metric,.fd-support-summary-mini){gap:6px;padding-top:8px;padding-bottom:8px}
/* Preenchimento verde uniforme nos três indicadores, sem mancha diagonal. */
.fd-support-status .fd-support-summary-card .fd-support-summary-mini{background:rgba(34,197,94,.16)}
.fd-support-status .fd-support-summary-mini::before{content:none}
.fd-app-dark .fd-support-status .fd-support-summary-card .fd-support-summary-mini{background:rgba(34,197,94,.17)}

/* Grade interna uniforme sem alterar as dimensões externas do card. */
.fd-support-board>.fd-operator{display:grid;grid-template-rows:42px minmax(0,1fr) 35px;padding:7px;gap:6px}
.fd-support-board>.fd-operator>.fd-operator-body{min-height:0;grid-template-rows:repeat(3,minmax(0,1fr));gap:6px}
.fd-support-board>.fd-operator :is(.fd-operator-header,.fd-operator-status){min-height:0;height:auto}

/* Valores ausentes reservam a mesma linha de um número. */
.fd-operator-number,.fd-support-summary-value{min-height:1em}

/* Três opções: lateral compacta, quatro colunas maiores e gaps de 10 px. */
.fd-dashboard-bottom>.fd-dashboard-switch{width:var(--support-control-width,min(180px,calc(100% - 20px)))}
.fd-support-board{column-gap:10px}
.fd-support-status>.fd-support-summary-card .fd-support-summary-title{font-size:clamp(10px,6.8cqi,15px)}
.fd-support-status>.fd-support-summary-card .fd-support-summary-icon{width:28px;height:28px}
.fd-support-status>.fd-support-summary-card .fd-support-summary-label{font-size:clamp(8px,4.675cqi,10.5px)}
.fd-support-status>.fd-support-summary-card .fd-support-summary-value{font-size:clamp(17px,12.75cqi,27px)}

.fd-support-board>.fd-operator[data-column]{margin-right:0}

/* Trilho na borda externa; o respiro fica dentro da área que rola. */
.fd-support-board{right:var(--support-board-right,0px);padding-right:10px}